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ASTRO - 2023 SEASON'S GREETINGS (CHA EUN-WOO FAVORITE VER.)

(International shipping available) Out-of-stock
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Basic Information
Price USD 32.00
Reward Points 1%
Product Code P0000IOS
Payment for Shipping Parcel Service
Shipping (Charge) International Shipping Fee
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Name Quantity Price
ASTRO - 2023 SEASON'S GREETINGS (CHA EUN-WOO FAVORITE VER.) up down 32 (  0.3)
Price(Quantity) : 0 (0 item)

Discounted amount of your subtotal will appear when you place your orders.

* This product has a release date of December 26, 2023.
* This product will be shipped in order of order/payment from December 27, 22023.

* Please note that this product is a reservation product and may be canceled depending on the manufacturer's order circumstances.
* If you order a reservation product and other products together, they will be shipped together according to the shipment date of the reservation product.


* It is not possible to ship to military units.
* The above specifications and release date may be changed due to production reasons.
* The size and contents may be changed according to the circumstances of the manufacturer.
* The outer case is a protective agent to protect the product. (Slight scratches and discoloration of the case cannot be exchanged or returned.)


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[Product composition]

01. ENVELOPE PACKAGE : about 205x280mm
02. DESK CALENDAR : 180x250mm, 26p
03. 6 RING DIARY : 165x230mm, 160p
04. PHOTO CARD SET : 55x85mm, 2ea
05. STICKER SET : 100x150mm, 2ea
06. FAVORITE ROOM KEY : about 45x90mm, 1ea
07. 4 CUT PHOTO SET : 100x150mm, 2ea
08. MINI CALENDAR SET : 55x85mm, 12ea
09. POSTER CALENDAR : 420x594mm, 1ea


※ The composition and specifications of this product may change depending on production circumstances.
※ The size above may differ depending on the measurement method.
※ The outer box is an anti-shock material to protect the product, and may be damaged (dented, torn, scratched, dented, etc.), discolored, or contaminated during production and delivery. This is not a reason for exchange or return.
※ This product cannot be exchanged or refunded due to simple change of mind.


Shipping

  • Shipping Method : Parcel Service
  • Shipping Area : A Region.
  • Shipping Cost : International Shipping Fee
  • Shipping Time : 14 - 20 days

Returns & Exchanges

1. Requirements:

Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.

1) An item is eligible for cancellation if:
-you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Preparing Shipment” status, please contact our customer service center) or
-the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or
-the ordered item is out of stock.

2) We accept return(s) if:

-you receive a product different from your order; or

-you receive a defective product.

**Return Instructions

(1) Post a return request on our Return forum within three days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.

(2) A customer service representative will be in contact to assist you by email or phone.

(3) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.

*Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.

*Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.

*Please include all contents of the original package and free gifts (if applicable) in your return packaging.

* Shipping fee for any return caused by our fault will be paid by the company. However, if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum. The shipping fee will be refunded once the returned item has arrived.

3) We do not accept return(s) if:

-you are returning the items just because you changed your mind (on size, color, etc.)
-you are returning shoes, bags, or any other accessories
-the products are damaged due to your mishandling
-your return request is not approved by our staff

The following items are not considered defective:

* Items that are originally manufactured without tags or labels
* Items with creases that may have been made while shipping
* Items with unsatisfactory/incomplete finish due to mass production

4) If there is a missing item from your order:

*Contact our customer service center by phone or by forum (if you cannot reach us by phone) within 1 day of delivery.
*Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.

Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.

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