*Due to the size of the shipping box, all Posters will be folded and shipped.
* The outer case is just for protecting goods. (scratches and discoloration on the case cannot be the reason for exchanging or returning)
- Version : RANDOM (Y Ver. / O Ver. / U Ver. / R Ver) - Photobook: 104p (Y Ver. / O Ver. / U Ver. / R Ver) - Mini Book: 20p (Y Ver. / O Ver. / U Ver. / R Ver) - Photocard: Random 1p out of 28p (Y Ver. / O Ver. / U Ver. / R Ver) - CD: 1ea - Standing Photo: 1ea - Poster: 1p (Y Ver. / O Ver. / U Ver. / R Ver) (For the First press only)
01.Intro : Singularity 02.FAKE LOVE 03.전하지못한진심(Feat. Steve Aoki) 04.134340 05.낙원 06.Love Maze 07.Magic Shop 08.Airplane pt.2 09.Anpanman 10.So What 11.Outro : Tear
[SHIPPING METHOD & ESTIMATED DELIVERY TIME]
International shipping is different depending on the delivery country and parcel’s weight.
Each item’s estimated weight is calculated, and international shipping fee is estimated once you put your address. The international shipping fee will be added in your payment once you place your order.
K-Packet (light EMS of Korea Post) is used, if you do not have any specific shipment requirement.
This mail service is similar with UPS in U.S. that it is quite fast as well as trackable. (*Please note : Detailed shipping routes are not tracked. You can only check if you are arriving.)
Please ask us if you want to have the insurance option.
* Basic: K-Packet with a tracking number
Registered International Air Mail is delivered by using Korean Postal system along with a tracking number.
- US, Canada, Europe, Asia country, Australia (10-25 Business Days)
- South America, Africa (20-40 Business Days)
* Optional: Optional International Express Mail (EMS) with a tracking number (Detailed delivery progress tracked)
- Additional charge: about $ 27 Worldwide (2-7 Business Days)
- International Express mail is delivered in 2-7 business days usually with tracking numbers.
- If you have any other questions, please contact to us (email@example.com)
Returns & Exchanges
Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.
1) An item is eligible for cancellation if: -you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Preparing Shipment” status, please contact our customer service center) or -the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or -the ordered item is out of stock.
2) We accept return(s) if:
-you receive a product different from your order; or
-you receive a defective product.
(1) Post a return request on our Return forum within three days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.
(2) A customer service representative will be in contact to assist you by email or phone.
(3) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.
*Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.
*Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.
*Please include all contents of the original package and free gifts (if applicable) in your return packaging.
* Shipping fee for any return caused by our fault will be paid by the company. However, if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum. The shipping fee will be refunded once the returned item has arrived.
3) We do not accept return(s) if:
-you are returning the items just because you changed your mind (on size, color, etc.) -you are returning shoes, bags, or any other accessories -the products are damaged due to your mishandling -your return request is not approved by our staff
The following items are not considered defective:
* Items that are originally manufactured without tags or labels * Items with creases that may have been made while shipping * Items with unsatisfactory/incomplete finish due to mass production
4) If there is a missing item from your order:
*Contact our customer service center by phone or by forum (if you cannot reach us by phone) within 1 day of delivery. *Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.
Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.