4. 한정판 구매 포인트 - 프리오더 기간 내에서만 구매할 수 있는 굿즈 세트 한정판 - 오직 DVD에서만 만날 수 있는 영상과 스틸 갤러리 등이 포함된 약 90분 분량의 풍성한 부가영상 - 한국어, 중국어, 영어 본편 자막 수록 - 박찬열, 조달환 배우와 제작진이 함께한 본편 음성 코멘터리 - 포토 필름 : 기 발매 된 OST의 냉장고 스탠드박스와 호환 가능 - 포토북 52p : 기 발매 된 OST 포토북에 수록되지 않은 이미지로 구성
5. 프리오더 (pre-order) - 프리오더 기간 내 주문한 수량에 한하여 굿즈 세트 한정판 판매 (단, 총 주문 수량이 BEP 수량인 10,000장 이상일 경우에 한하여 출시) - 프리오더 기간 : 2021년 9월24일 AM09:00 ~ 10월15일 PM24:00 (3주간) - 프리오더 이후 주문은 불가하며, 확정된 수량만 제작 후 11월25일 출시 (주문수량에 따라서 출시일이 당겨지거나 늦어질 수 있습니다)
6. DISC SPEC DISC 1 : 본편 Feature Film * 본편 - 2.35:1 Anamorphic Widescreen * 음성 - Korean Dolby Digital 5.1 * 자막 - Korean, Chinese, English * 본편시간 – 94분 * Commentary by 박찬열, 조달환, 감독 양정웅, 프로듀서 송대찬, 음악감독 에코브릿지, 안코드
DISC 2 : 부가영상 Special Features * 연출 메이킹 필름 * 음악 메이킹 필름 * 엔딩 크레딧 쿠키영상 <Break Your Box> 제작현장 * 삭제장면 * 스틸 갤러리 * 뮤직 비디오 : <Without You> <비가> <Break Your Box> * 뮤직 클립 : <Bad Guy> <A Sky Full Of Stars> <오저치고> * 박찬열 리뷰 * 1차, 2차 예고편
Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.
1) An item is eligible for cancellation if: -you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Preparing Shipment” status, please contact our customer service center) or -the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or -the ordered item is out of stock.
2) We accept return(s) if:
-you receive a product different from your order; or
-you receive a defective product.
**Return Instructions
(1) Post a return request on our Return forum within three days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.
(2) A customer service representative will be in contact to assist you by email or phone.
(3) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.
*Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.
*Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.
*Please include all contents of the original package and free gifts (if applicable) in your return packaging.
* Shipping fee for any return caused by our fault will be paid by the company. However, if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum. The shipping fee will be refunded once the returned item has arrived.
3) We do not accept return(s) if:
-you are returning the items just because you changed your mind (on size, color, etc.) -you are returning shoes, bags, or any other accessories -the products are damaged due to your mishandling -your return request is not approved by our staff
The following items are not considered defective:
* Items that are originally manufactured without tags or labels * Items with creases that may have been made while shipping * Items with unsatisfactory/incomplete finish due to mass production
4) If there is a missing item from your order:
*Contact our customer service center by phone or by forum (if you cannot reach us by phone) within 1 day of delivery. *Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.
Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.